Where should I buy groceries?

On your way here, purchase your groceries and alcohol in Kitty Hawk, Kill Devil Hills and Nags Head. We recommend Harris Teeter and Fresh Market for groceries, beer and wine, and the Dare County ABC Stores for liquor. All of these stores are located about 30 minutes north of Watermen’s Retreat on your way to our resort.

Watermen’s Retreat offers custom food/beverage provisioning packages. This allows you to show up to a fully stocked fridge and focus your time on fun.

Are there BBQ grills on the property?

If you are an avid griller we recommend our cabanas and cottages which include outdoor BBQ grills. By Dare County law, BBQ grills are not allowed on the decks or surrounding grounds of our suites.

What type of toiletries do you provide?

Travel size shampoo, conditioner, lotion and bath soap are provided at the beginning of your stay. These are not refreshed unless you request our housekeeping service.

Do you provide laundry soap with the washing machine?

No, due to personal preferences and allergies we do not provide laundry soap.

Does the kitchen include a toaster, coffee pot and blender?

All of our kitchens are fully equipped to cook and enjoy any meal. They include toasters, drip style coffee makers, blenders, pots, pans, utensils and knives. Liquid dish detergent, tablets for the dishwasher, paper towels and garbage bags are provided at the beginning of your stay but are not refreshed unless you request our housekeeping service.

What condiments do you provide in the kitchen?

We provide salt, pepper and coffee filters. You will need to bring your own spices and personal essentials for your cooking needs.

Is there daily housekeeping service?

Our daily housekeeping service is available for an additional fee. If desired please request this service at time of booking.

Is cell service reliable in Cape Hatteras?

Cellular service is generally reliable. T-Mobile, Sprint and sometimes AT&T can be spotty in areas.

Is the Wi-Fi reliable in Cape Hatteras?

Yes, there are high speed wireless networks in Watermen’s Retreat and Watermen’s Bar & Grill.

How do I make a reservation?

The easiest way to check rates and availability as well as book your stay is to use our convenient online booking. You can also call us 9am to 6pm daily at 252 987 6060.

What do I do if there is an evacuation ordered while I am staying at Watermen’s Retreat, before I arrive for my stay?

If Dare County authorities order a mandatory evacuation you will be required to comply within three hours of the order. If the order is issued prior to your arrival, you will not be able to access Hatteras Island.

You will be notified of an evacuation by Watermen’s Retreat staff either by phone, text or by email. If your fail to leave a Watermen’s Retreat property, it will be considered trespassing and law enforcement will be contacted.

To protect your investment, we urge our guests to consider purchasing Travel Insurance (exclusions apply). Contact our office for more specific information.

Can I cancel my reservation and get a refund if there is no wind, sun, surf, etc.

Please reference our cancellation policy above and consider purchasing Cancel for Any Reason insurance (exclusions apply).